We know how hard it is to pick out purchases online, especially when there are so many options available. So, we want to make sure that your purchase on Shubharambh99 is just as satisfying as you think it is. In case you are not 100% satisfied with the product purchased from us, we provide you with a hassle-free return policy, which includes a return and exchange facility. 

Shubharambh99 offers its customers an ’Easy return policy, wherein you can raise a return/exchange request of a product within 7 days of its delivery. We also accept partial returns wherein you can raise a  return request for one or all products in your order. 

  • Log in to shubharambh99.com and go to your orders tab. Tap of click on Return to Create a request.
  • Provide us with your order ID details and your request to return/replace/refund your order. Kindly email an image of the product and the invoice for our reference.
  • We will pick up the products within 5-7 business days. We will initiate the refund or replacement process only if the products are received by us in their original packaging with their seals, labels, and barcodes intact. 

When do you return your product? 

  • Size and color Mismatch on delivery 
  • Ordered one thing, got something else 
  • Faulty and wrong product 
  • Tampered/Broken defective package 

How the shubharambh99 product returns process works 

  • Log in to shubharambh99.com and go to your orders tab. A tap of click on Return to Create a request. Select your applicable reason for return
  • Depending on the kind of product you wish to return, your return request may have to undergo a verification process.
  • Following verification, you will be required to confirm your decision based on the category of the product ordered.
  • Keep ready all the requisite items necessary for a smooth returns process — including invoice, original packaging, price tags, freebies, accessories, etc.
  • Pickup and Delivery of your order will be scheduled hand-in-hand in case of exchanges and replacements
  • A refund will be initiated and processed if applicable
  • Your request will be fulfilled according to shubharambh99’s returns/replacement guarantee

Which are the items that cannot be returned/exchanged? Returns will not be accepted  under the following conditions: 

  • Returned without original packaging including, price tags, labels, original packing, freebies, and other accessories, or if original packaging is damaged. 
  • Product is damaged due to misuse/overuse 
  • Serial Number is tampered with. 
  • Defective products that are not covered under Seller/Manufacturer’s warranty Product is used or altered 
  • If the request is initiated after 10 business days of order delivery. 
  • Free product provided by the brand 

Do I have to return the free gift when I return a product? 

  • Yes. The free gift is included as a part of the item order and needs to be returned along with the originally delivered product.

Can I return part of my order? 

  • Yes. A return can be created at the item level and if you have ordered multiple items, you can initiate a return/replacement/refund for any individual item. However, any product being returned needs to be returned in full including all components as well as any complimentary gifts or products which came along with it. 

What is the shubharambh99 return policy for cash on delivery? 

  • In case of cash on delivery, you will have to provide a bank account number for the refund. For  replacement/exchange, you will be given an alternate product for the returned product. 

Why has my return request been declined? 

  • This may have happened, if the item you returned is used, damaged or original tags are missing. In the event that the return request is declined, the user shall not be eligible for a refund, and shubharambh99 assumes no liability in this regard. For more details, please call  our customer care. 

How will I get refunded for the returned orders and how long will this process take? 

In case of a return/replacement/refund, we process the refund once the products have been received  and verified. 

  • For payments done through credit/debit cards or net banking, the refund will be processed  to the same account from which the payment was made within 4-7 business days of us receiving the products back. It may take 2-3 additional business days for the amount to reflect in your account.  
  • For cash on delivery transactions, we will initiate a bank transfer against the refund amount against the billing details shared by you. This process will be completed within 4-7 business days of us receiving the products back and your bank details by email. It will take an additional 2-3 business days for the amount to reflect in your account.

Products That Can’t Be Returned

Innerwear
• Bra Accessories, Briefs, Boxers, Lingerie Sets, Panty, Garter, Trunks and Vests
Fashion
• Socks, Clothing Freebies, Lingerie Wash-bags, Shapewear, Stockings and Swimsuits,
Baby Dolls, Hankey
Jewellery
• Coins
Festive Supplies
• Incense Sticks and Holi/Rangoli Color, Hookah Charcoal/Flavor/Mouth-tip
Party Supplies
• Balloons, Candles, Cut-outs, marker refills, Decoration articles and Whistles
Bath and Spa
• Shampoos and Soaps, Bath Bubble/Salt/Sponge/Wash, Body Wash, Loofahs, Scrubs
Footwear Accessories
• Oils, Glue, Grease, Socks, Shoe Deodorants/Polish Creams/Sprays and Wax
Baby Care
• Bottle Nipples, Breast Nipple Care, Breast Pumps, Diapers, Ear Syringes, Nappy, Wet
Reminder, Wipes and Wipe Warmers
Cleaning Products
• Cleaning Gels, Detergents, Detergent Pods, Fabric Wash Products, Surface Cleaners,
Stain Removers and Washing Bars/Powder
Personal Care
• Mehendi, Perfumes, Conditioners, Fragrance, Creams, Deodorants, Men’s Grooming
Accessory Eyebrow/Eyelash/Hair Styling Products, Eye Mask, Face Wash, Face
Care/Fairness Products, , Fresheners, Gels, Hair Care, Kajal, Lens Solution, Lip
Plumper/Stain, Blackhead/Makeup/Nail Paint Removers, Mascara, Nail Sanding Pad,
Oils, Oral Hygiene Products, Hand/Toothbrush Sanitizers, Serums, Talc, Sunscreen,
Tanning Liquid, Tattoo, Toners and Wigs, Lip Care, Lipstick, Nail Care, Body Care, Foot
Care, Bindi, Body Art, Makeup Accessory, Body & Skin Accessory, bath and spa
accessory, Razors and Blades, Electric Ear Cleaners.